IonWays, LLC
8745 Technology Way | Suite C
Reno, NV 89521
IonWays Limited Lifetime Warranty
Please print this to keep for your records
Warranty Owner Information
Please note: IonWays reserves the right to return incomplete cards back to sender.
Customer Name:  
Address:  
Address 2:  
City:   State:   Zip/Postal Code:  
Phone #:   E-Mail:  
Please Check Model:               
Date of Purchase:   Order Number:  
Serial Number (located on back of ionizer): 
Where Ionizer was Purchases(please specify in space provided)
 Online:   From IonWays Distributor: 
 In Store:   Other: 

In order to obtain service, you are required to have a
Return Authorization Number (RMA). Please call (775) 324‐2400/Option 2

Warranty: The warranty on Emco Tech ionizers begins on the original purchase date. The IonWays Lifetime warranty covers the original purchase for LIFE on all ionizer parts (not accessories). 100% of labor costs are covered in the first 5 years. After the first 5 years the purchaser is responsible for any labor costs‐to a maximum of $199. IonWays will cover all shipping costs for 1 year, and then return shipping for up to 5 years from the original date of purchase. After that, the purchaser is responsible for all shipping costs. Items that have not been assigned an RMA number will not be accepted. This warranty only covers failures due to defects in materials and workmanship which occur during normal use. This warranty does not cover damage which occurs in return shipment, or failures which are caused by products not supplied by the warrantor, damage due to mineral build up, or failures which result from accident, misuse, abuse, neglect, mishandling, faulty installation, misapplication, improper insertion of consumables, set‐up adjustments, maladjustment of consumer controls, improper operation or maintenance, alteration, modification, power line surge, improper voltage supply, commercial use, or service by anyone other than an IonWays authorized repair facility, or damage attributable to acts of God.

Limits and Exclusions: There are no express warranties except as listed above. The warrantor is not responsible for incidental or consequential damage; for damages arising out of the use of any unauthorized attachment; or for damages resulting from the use of the product with a defective water faucet. This warranty does not cover repairs caused by customer neglect or by failure to stop the mineral build‐up such as calcium in hard water areas. All express and implied warranties, including the warranties of merchantability and fitness for particular purpose, are limited to the applicable warranty period. Repair and/or replacement will be at the final discretion of IonWays.
August 2011 | V-1.0